Privacy policy
What information do we collect?
When you interact with Perfect Jackets, we may collect personal details such as your name, shipping/billing address, email address, telephone number, and payment information where necessary.
How do we collect information?
We collect information in several ways, including when you:
- Place an order on our website.
- Subscribe to our newsletter or marketing updates.
- Contact our customer support team.
- Create an account or register on our site.
You provide this information knowingly when interacting with us. We may also receive limited information about you from trusted third parties, such as payment processors or delivery partners, but only if you have given them permission to share your information.
How do we use your information?
Your information is used to:
- Process and fulfill your jacket orders.
- Communicate with you regarding purchases, updates, or promotions.
- Improve our services, website, and customer experience.
Comply with legal or regulatory obligations.
Confidentiality
We take your privacy seriously. Perfect Jackets will not share, sell, or rent your personal data to unauthorized third parties. Please note, however, that we are not responsible for the privacy practices of websites not owned or operated by us, including third-party links you may access through our site.
Data Security
We use secure systems and encryption protocols to protect your personal data. While no method of transmission over the internet is 100% secure, we take all reasonable steps to safeguard your information.
Making a Complaint
If you have concerns about how your data is handled, please contact us at support@perfectjackets.com with details of your complaint. We will review your concerns and investigate whether proper procedures have been followed.
We aim to resolve complaints within 15 working days, though in some cases it may take longer. If you remain unsatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
